It is amazing how often I meet people you are upset or angry over the way certain aspects of their home sale was handled. Invariably, I find that the problem is often really just a miscommunication that could have been easily solved by simply contacting the other party to clarify.
When processing a real estate transaction there are usually many players involved. You have buyers, sellers, buyer’s agents, seller’s agents, loan officers, loan processors, inspectors, appraisers, escrow agents and more. Often these participants have need to follow their own procedures, but what should always be common is the objective to complete the sale and close escrow with minimal problems.
When we see something that does not look correct, rather than jump to the conclusion that the other guy is trying to pull a fast one, it may be prudent to first communicate your concern to the other party. It really does not matter if the communication is via telephone, email, text or fax, what is important is that the lines of communication remain open.
Far too often I see agents, lenders, even appraisers having to defend their position before they ever have a chance to clarify why they chose a course of action. Even worse, they immediately run to their client and profess that the other guy is just a jerk that should not be trusted. Too often this sours what could have been an amicable deal.
Personally, whenever we initiate a new transaction, I prefer to make contact with each player to introduce myself and discuss a course of action. I find that upfront communication establishes a positive foundation. It is also one reason why I like to work with people that I can rely on to get the job done right.
My client(s) might think that “this is too easy”, but after all that is what you want the client to think. Keeping the lines of communication open will make the whole process go better.
Want a smooth, hassle free sale? Let me and my team help you buy or sell your next home.